Hotel Jobs In Kolkata ~ Housekeeping Jobs For Freshers

Job Title: Housekeeping

Salary Package: 20000 – 35000 a Month

Work Exp: 0 – 2 years

Company Name: Novotal

Job Location: Kolkata, West Bengal

Qualification Require: 12th Pass

Language: English/Hindi

Job Info –

Operation

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

  • Interview, select and recruit Housekeeping employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through
  • Perform other duties assigned by the Management

Business Performance

  • Prepare periodical department budget & forecast, manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

 

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