Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
Welcome to The Elite Job, a dynamic and forward-thinking organization committed to providing part-time job opportunities for fresher and college students. With a focus on both online and offline home-based jobs, we strive to create a work environment that nurtures growth and values individual contributions.
Position: Customer Support Specialist (Part-Time)
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat in a professional and customer-friendly manner.
- Acknowledge and resolve customer complaints, providing appropriate solutions and alternatives within the set timeframe.
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate with cross-functional teams to ensure effective communication and swift issue resolution.
- Provide product and service information to customers, guiding them through the application process and addressing any concerns.
Skills and Qualifications:
- Excellent verbal and written communication skills in English.
- Strong problem-solving ability and a keen attention to detail.
- Empathetic and patient demeanor when dealing with customer queries.
- Ability to navigate through customer management systems and databases.
- Flexibility to work in a part-time schedule, adapting to peak hours and rotational shifts.
- Prior experience in customer support or a related field is a plus.
How to Apply:
If you are passionate about delivering exceptional customer service and contributing to a positive work environment, we invite you to apply for the position of Customer Support Specialist at The Elite Job. Please submit your resume and a cover letter highlighting your relevant experience and skills to us.
Join us at The Elite Job, where part-time opportunities meet professional growth!