Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
Amazon is seeking a talented and motivated individual to join our team as a Voice Support Executive in Madurai. In this role, you will play a crucial part in ensuring an exceptional customer experience through effective communication and problem-solving skills.
Key Responsibilities:
- Handle customer inquiries and concerns via voice interactions.
- Provide timely and accurate information to customers while maintaining a professional and empathetic demeanor.
- Resolve customer issues efficiently, ensuring high customer satisfaction.
- Collaborate with cross-functional teams to address complex customer queries.
- Adhere to established policies and procedures while maintaining a positive and customer-centric approach.
Required Skills:
- Excellent verbal communication skills in English.
- Strong active listening and problem-solving abilities.
- Customer-focused with a passion for delivering exceptional service.
- Ability to adapt to a fast-paced and dynamic work environment.
- Basic computer proficiency and familiarity with customer support software.
- Previous experience in a customer service or support role is a plus.
How to Apply:
If you are enthusiastic about providing outstanding customer support and thrive in a collaborative environment, we invite you to apply for the Voice Support Executive position at Amazon in Madurai. Please visit our website.
Join Amazon team in Madurai and be a part of a company that values innovation, customer obsession, and employee growth!