Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
RESPONSIBILITIES:
- Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.
- Provide assistance and resolve customer concerns with a focus on delivering exceptional service.
- Accurately document all customer interactions and transactions in our CRM system.
- Collaborate with cross-functional teams to address customer needs and escalate issues as necessary.
- Stay informed about company products, services, and policies to effectively assist customers.
REQUIRED SKILLS:
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a proactive approach to customer issues.
- Ability to work independently and collaboratively in a remote team environment.
- Proficient in using customer service software and CRM systems.
- Exceptional time management skills and the ability to prioritize tasks effectively.
PREFERRED QUALIFICATIONS:
- Previous experience in customer service or a related field.
- Familiarity with MS Office.
- Multilingual proficiency is a plus.
How to Apply:
If you are a customer-focused individual with a passion for delivering outstanding service, we invite you to apply for this exciting opportunity at The Elite Job. Please submit your resume and a cover letter detailing your relevant experience to us.