Job Responsibilities: HCL Interview for international
Hiring Organization: HCL Group
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: ₹45k/Month
Location: India
HCL Group data entry jobs In India
Full Job Descriptions:-
HCL is recruiting up-and-comers who are enthusiastic to work in a global voice process for a prestigious financial cycle.
Assignment: Client service
Process: Inbound Calling. * No deals or upselling or strategically pitching. *
Experience: Fresher and 1 to 5 Yrs in Voice process (with appropriate reports)
Shift: Rotational and Split week off
Obligations
- Answering clients by means of both voice and composed correspondence. Using both to guarantee that the client comes by the right result sooner rather than later and that the result meets the people needs
- Answering questions with respect to Experian, our items, administrations, information and client accounts
- Dealing with different client inquiries immediately
- Using work process devices to deal with your own responsibility
- Adding to the accomplishment of group targets including administration levels and quality measures
- Keep up with precise records of client correspondence and conversations utilizing the fitting interior framework/s
- Using accessible information instruments to guarantee you are following right cycles as well as to guarantee you are posing the perfect inquiries at the ideal time
- Supporting or looking for help from other inside groups to guarantee clients inquiries are responded to and settled
- Guarantee that great client/customer results are at the focal point of all functional movement and independent direction
- Convey incredible clients and shoppers administration and try to surpass client/buyer assumptions
Required capabilities:
- Great relational abilities both verbal and composed Required.
- A critical thinking outlook.
- The capacity to perform multiple tasks
- Ready to function admirably as an individual and as a feature of a group
- Any Graduation or twelfth is obligatory.
Advantages:
Taxi office is Accessible (Home pickup and Drop)
5 Days working
Prompt joiners required.
