Company Name – Flipkart
Job Location: Bhubaneswar.
Educational Qualification: Graduate (minimum).
Experience: 2- 4 years.
Roles & Responsibility:
Greet customers, including answering phone calls & directing customer inquiries to appropriate party.
· Answer routine billing questions/issues from customers; take assistance of BOS and / or store manager whenever required.
Inform customers about services & schemes available and assess customer needs.
· Receive and process all payments according to standard procedure.
· Scan products, operate scanning equipment, and fix scanning issues whenever required.
· Process credit and debit cards for payments, help customers use processing equipment properly.
· Count money back to customer in an accurate and concise manner.
· Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.
· Reconcile revenue at the end of the day ensuring revenue equals receipts.
· Resolve escalated issues with angry customers; coordinate with store staff as & when required.
· Examine products being purchased for damages and price accuracy,
coordinate with retail staff for product inquiries and price checks.
· Provide a helping hand to store staff in sales during rush / peak hours.
· Complete processes and maintain applicable paperwork and records.
· Reconcile revenue at the end of the day ensuring revenue equals receipts.
Job Type: Regular / Permanent
Schedule:
Fixed shift
Supplemental pay types:
Yearly bonus
Experience:
total work: 3 years (Preferred)
Cashier.
