Job Title: Customer Service Associate
Company: Amazon India
Location: Mumbai, Maharashtra
Job Type: Full-time
Job Description:
Amazon India is hiring enthusiastic individuals to join our Customer Service team in Mumbai. As a Customer Service Associate, you will play a key role in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
- Provide accurate information about products, services, and policies.
- Resolve customer issues and concerns with a focus on customer satisfaction.
- Collaborate with other team members to ensure a seamless customer experience.
- Meet and exceed performance targets for customer satisfaction, quality, and productivity.
Requirements:
- Minimum 12th pass.
- Excellent communication skills in English and Hindi.
- Strong problem-solving abilities.
- Customer-centric mindset with a positive attitude.
- Basic computer skills.
Preferred Qualifications:
- Previous experience in a customer service role.
- Familiarity with e-commerce platforms.
- Ability to work in a fast-paced environment.
How to Apply:
Interested candidates should submit their resume and a cover letter highlighting their relevant experience to [Amazon India Careers Page or Recruiter Email]. Please include “Customer Service Associate Application – Mumbai” in the subject line.
Deadline: Applications will be accepted until [Any Time].
Salary: Competitive, with additional performance-based incentives.
Benefits: This is a full-time position with comprehensive benefits, including health insurance, transportation allowance, and employee discounts.
Amazon Job Vacancy In Mumbai.
