Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
Welcome to The Elite Job, a dynamic and innovative e-commerce platform dedicated to providing top-notch services to our clients. As a leader in the industry, we take pride in fostering a collaborative and inclusive work environment that values creativity, dedication, and continuous learning.
Position: E-commerce Support Specialist (Part-Time, Student Role)
About the Role:
Are you a student looking to gain valuable experience in the e-commerce sector? Join our team as an E-commerce Support Specialist and be a crucial part of our mission to deliver exceptional service to our customers.
Responsibilities:
- Customer Support:
- Respond promptly to customer inquiries via various channels, including email, chat, and social media.
- Provide accurate information regarding product features, pricing, and availability.
- Resolve customer issues effectively and ensure a positive customer experience.
- Order Management:
- Assist in processing and tracking customer orders.
- Collaborate with the logistics team to ensure timely delivery.
- Address order-related issues and coordinate with relevant departments for solutions.
- Technical Assistance:
- Offer technical support to customers navigating our e-commerce platform.
- Troubleshoot and resolve common issues related to online shopping, account management, and payment processing.
- Product Knowledge:
- Stay updated on the latest products and services offered by The Elite Job.
- Provide insights and recommendations to enhance the customer shopping experience.
Requirements:
- Skills and Qualifications:
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Tech-savvy with a basic understanding of e-commerce platforms.
- Education:
- Currently enrolled as a student in a relevant field.
- Availability:
- Part-time commitment to accommodate academic schedules.
How to Apply:
If you are passionate about e-commerce, possess the skills mentioned, and are eager to contribute to a dynamic team, we encourage you to apply. Send your resume and a cover letter highlighting your relevant experience to us.
Join The Elite Job and be part of a vibrant community committed to excellence in the world of e-commerce!