Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
HDFC Bank is a leading financial institution dedicated to providing a wide range of banking and financial services. With a strong commitment to customer satisfaction, innovation, and integrity, HDFC Bank has emerged as a key player in the banking sector, offering opportunities for growth and development.
Position: Customer Officer
Responsibilities:
- Customer Engagement: Interact with customers to understand their financial needs and provide tailored solutions.
- Account Management: Manage and maintain customer accounts, ensuring accuracy and compliance with banking regulations.
- Cross-selling: Promote various banking products and services to customers based on their needs and preferences.
- Issue Resolution: Address customer queries, concerns, and issues promptly and effectively to ensure customer satisfaction.
- Documentation: Maintain accurate and up-to-date customer records and documentation.
Requirements:
- Educational Qualification: Bachelor degree in Finance, Business Administration, or a related field.
- Experience: Previous experience in banking or customer service is advantageous.
- Communication Skills: Excellent verbal and written communication skills in English.
- Customer Focus: Strong dedication to providing exceptional customer service.
- Team Player: Ability to collaborate effectively with colleagues and contribute to a positive work environment.
- Tech Savvy: Proficient in using banking software and MS Office applications.
How to Apply:
If you are a dynamic individual looking to build a rewarding career in banking with HDFC Bank, please submit your resume and a cover letter highlighting your relevant experience to HDFC Bank Careers.
Join us at HDFC Bank and be a part of a dynamic team committed to shaping the future of banking!