Job Responsibilities: Work Home Customer Service Representative
Hiring Organization: Hinduja Global Solutions
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: ₹45k/Month
Location: Maharashtra, India
Hinduja Global Solutions work from home jobs In India
Expected set of responsibilities
Your Effect: As a Client Relations Partner, you’ll can work in a cooperative and drawing in climate with one objective, having a beneficial outcome on individuals’ day! We’ll prepare you to be a specialist in your field, so you can certainly convey an astonishing client experience. You’ll handle client charging requests, recognize the one of a kind necessities of every client, address concerns, take installments and exercise the capacity to understand people on a deeper level to further develop the general client experience! So, what does a day in existence of a Client Mind Delegate seem to be?
- Speak with clients through inbound calls and field questions on charging, installments, existing and new administrations, limited time offers and redesign/minimization of administrations
- Recognize client needs through undivided attention to address questions, help with investigating or make item proposals in light of the clients need
- Adopt a consultative strategy with clients who are encountering issues with their administration by claiming the issue and goal
- Utilize different PC frameworks to investigate items, administrations, normal issues and arrangements advertised
- Archive client requirements, collaborations and results in the proper device or framework, including extra solicitation creation in the event that issues can’t be settled constant
- Making a “Goodness” calculate each collaboration through excellent relational abilities, taking responsibility for communication and speed of administration
- Ordinary 1:1 training meetings with your boss to guarantee you meet key execution pointers
Why pick us?
HGS is a worldwide forerunner in client experience the executives. With in excess of 44,000 representatives spread across 7 nations, our main goal is to make our clients more serious by giving extraordinary encounters. Fueled by a group first way of thinking and experience serving north of 900 of the world’s driving brands, HGS is the ideal spot to fabricate your future! Plus, working with HGS accompanies benefits like:
Top tier clinical, dental, vision benefits
Representative help programs
Adaptable Timetable Choices
Professional success in a quickly developing association
Individuals centered climate where you’ll make lifetime associations and companionships
What We Are Searching For
So what truly compels an incredible Client Care Delegate? Consider yourself an item master and issue solver that gives a consultative way to deal with issue goal. In the event that you’re empathetic, vivacious, striking and need to work in a client driven job with an astonishing an open door to have an effect on individuals’ lives, you’ll cherish this opportunity! Please note: This position doesn’t meet all requirements for the Atlantic Movement Experimental run Program or the Commonplace Candidate Program since this is a work from home position.
Prerequisites
- You’re something like 18 years old
- You can work between the long stretches of yet have adaptability as business needs might change
- You have something like a half year of client care insight and you figure out the benefit of training/criticism
- You have experience investigating issues and comprehend the significance of possessing the goal for the client
- Exhibit a mindful, steady and cordial nature in each communication with the highest certainty and criticalness
- You’re PC canny, open to sitting at a work area and working with numerous screens
- You’re results situated and open to furnishing clients with suggestions and arrangements
- You have brilliant English relational abilities, both oral and composed
- You’re open to telecommuting and have a reasonable space with a permanently set up web association