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IT Technical Content Writer

The ability to drive human progress through technology relies on robust and reliable IT infrastructure – and that’s what our IT Infrastructure team provides to our customers. We’re a team of experts optimizing the performance and integrity of IT infrastructure and ensuring consistency and synchronization across all infrastructure components. Alongside supporting new and existing applications, we work with other IT groups and business units to troubleshoot and resolve technical problems.

Join us to do the best work of your career and make a profound social impact as a IT Technical Content Writeron our Dell Digitalteam in India.

What you’ll achieve

As an IT Technical Content Writer you will be responsible for the design, implementation, and improvement of the Technical content of our services and processes that involve infrastructure supporting the Dell Digital cloud. You will work with Customers/ SME’s/Product Owners/Product Teams on gathering and building content for IT Infrastructure across Dell Digital.

You will

• Produce high-quality product content that meets applicable standards and is appropriate for its intended personas/audiences
• Work with engineering teams and other writers in a global environment to ensure high quality content
• Work with and be part of the teams developing the solution and collaborate with engineers, testers, and other writers to obtain an understandingof the product/solution and the documentation requirements
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Review and edit knowledgebase articles, technical alerts and customer communications for grammar, spelling, and adherence to company and product style guidelines.

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