Industry : Private
Job Type : Part Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
Are you a highly motivated individual with excellent communication skills? The Elite Job is currently seeking a dynamic Call Center Representative to join our team in Phagwara. As a key member of our customer service department, you will play a pivotal role in ensuring customer satisfaction and maintaining our reputation for delivering exceptional service.
Key Responsibilities:
- Customer Interaction: Engage with customers via phone to address inquiries, resolve issues, and provide information about our products/services.
- Problem Resolution: Effectively troubleshoot and resolve customer concerns, ensuring a positive and seamless experience.
- Product Knowledge: Stay informed about company products/services to provide accurate information to customers.
- Documentation: Maintain detailed and accurate records of customer interactions and transactions.
- Team Collaboration: Collaborate with team members and other departments to address customer needs and contribute to overall company success.
Qualifications and Skills:
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and a customer-centric mindset.
- Ability to multitask, prioritize, and manage time effectively.
- Basic computer skills and familiarity with CRM systems.
- Previous experience in a customer service or call center role is a plus.
How to Apply:
If you are ready to embark on a rewarding career with The Elite Job and possess the skills and qualifications outlined above, we invite you to apply for the Call Center Representative position. Please submit your resume and a cover letter highlighting your relevant experience to us.
Benefits:
- Competitive salary
- Health and dental insurance
- Professional development opportunities
- Friendly and inclusive work environment
Join The Elite Job and be part of a team that values your contributions and supports your professional growth. We look forward to welcoming the next member of our dedicated customer service team!