Job Responsibilities: Customer Success Manager
Hiring Organization: Samsung
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: ₹45k/Month
Location: Maharashtra, India
Samsung remote jobs In India
Samsung SDS America is right now looking for a Client Achievement Supervisor enthusiastically for innovation and solid client confronting abilities to join our Answer Outreach group. In this job, you will be liable for guaranteeing the effective reception, maintenance, and fulfillment of our endeavor clients.
As a Client Achievement Chief, you will areas of strength for fabricate with clients, understanding their business needs and giving key direction to assist them with accomplishing their objectives. You will foster record plans, distinguish new open doors, and go about as a confided in guide to our clients.
This position explicitly upholds our Government and Medical services group. This job is basic in guaranteeing that our clients in these delicate and profoundly managed businesses get extraordinary help and administration, custom-made to their special necessities. As a Client Achievement Supervisor, you will assume a critical part in directing our clients through their computerized change venture, guaranteeing the fruitful reception and enhancement of our answers, and cultivating long haul connections.
Really look at our site for more data about our EMM contributions.
This is a 100 percent far off job that can be based anyplace. The Group is situated in Eastern Time Region.
Samsung SDS is the computerized arm of the Samsung bunch and a worldwide supplier of cloud and advanced change developments. Samsung SDS conveys undertaking grade arrangements and administrations in cloud, secure versatility, examination/computer based intelligence, advanced showcasing and computerized work area. We empower our clients in government, monetary administrations, medical care, and different ventures to drive business in a hyper-associated economy assisting them with expanding efficiency, defend resources, and pursue more brilliant choices.
Obligations:
- Vital Record The board: Assemble and keep up with key associations with key partners inside relegated associations, figuring out their targets, challenges, and administrative conditions
- Deals Backing and Venture The executives: Proactively recognize potential chances to enhance our clients to assist them with accomplishing their objectives. Direct business surveys, recognize fulfillment, distinguish upgrades, and uncover upselling and strategically pitching open doors. Offer specially appointed help to Outreach group on various activities
- Client Support and Input Circle: Act as the voice of the client inside Samsung SDS, giving basic criticism to interior groups to address client prerequisites and backer for client needs.
- Client Schooling and Backing: Offer continuous help to our clients to determine any issues quickly and productively, guaranteeing fruitful reception and usage of our answers
- Industry Skill: Remain refreshed on industry patterns, administrative changes, and mechanical headways to give shrewd, consultative help to clients and inward partners
- Execution Examination and Revealing: Consistently break down and report on client wellbeing measurements, distinguishing regions for development and carrying out methodologies to improve consumer loyalty and dependability. Work together with interior groups to guarantee functional greatness
Necessities
Four year certification liked.
- 4+ long periods of B2B SaaS experience in Client Achievement or Record The executives jobs.
- Solid client confronting and show abilities, with the capacity to draw in with clients at all levels of the association.
- Solid critical thinking and scientific abilities, with the capacity to decipher information and influence bits of knowledge to streamline client achievement
- Demonstrated insight in using time productively, with the capacity to really focus on assignments
- Solid relational and relational abilities, with an emphasis on conveying magnificent client support.
Liked:
- 6+ long periods of B2B SaaS experience in Client Achievement or Record The executives jobs
- Information in portability arrangements, versatile security and undertaking portability the board.
- Experience with ServiceNow
Benefits
Samsung SDSA offers a complete set-up of projects to help our representatives:
- First class clinical, dental, vision and remedy inclusion
- Health program
- Parental leave
- 401K match and investment funds plan
- Adaptable spending accounts
- Life coverage
- Paid Occasions
- Taken care of Time
Extra advantages
Samsung SDS America, Inc. is an equivalent open door business. All certified candidates will get thought for work regardless old enough, race, variety, religion, sex, sexual direction, orientation personality or articulation, public beginning, incapacity, status as a safeguarded veteran, conjugal status, hereditary data, ailment, or some other trademark safeguarded by regulation.
We are focused on giving sensible facilities to partake in the request for employment or screening for competitors with handicaps. On the off chance that you want help or potentially a sensible convenience, if it’s not too much trouble, send your solicitation to this email.
