WordPress Technical Support Specialist

Industry  : Private

Job Type : Part Time

Working  Hours : 8 hour

Job Location :  India

Full Job Description :

Are you passionate about enhancing user experiences through technical expertise? The Elite Job is seeking a skilled WordPress Support Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring the seamless functioning of our WordPress platform, contributing to an optimal user experience for both our clients and internal teams.

Key Responsibilities:

  1. Technical Support:
    • Provide expert-level support for WordPress-related issues, troubleshooting and resolving technical problems promptly.
    • Collaborate with cross-functional teams to address and resolve complex challenges, ensuring minimal downtime.
  2. Website Maintenance:
    • Conduct regular audits of the WordPress platform, identifying areas for improvement and implementing necessary updates.
    • Optimize website performance, ensuring speed, functionality, and responsiveness.
  3. User Training:
    • Develop and deliver training sessions for internal teams on WordPress best practices.
    • Create user-friendly guides and documentation to empower users to navigate the platform independently.
  4. Security and Compliance:
    • Implement and maintain robust security protocols to safeguard the integrity of the WordPress platform.
    • Stay abreast of industry trends and updates, ensuring compliance with the latest standards.

Required Skills:

  • Technical Proficiency: In-depth knowledge of WordPress, including theme customization, plugin management, and troubleshooting.
  • Communication Skills: Ability to articulate technical concepts to non-technical stakeholders effectively.
  • Problem-Solving: Proven track record of identifying and resolving complex technical issues.
  • Collaboration: Experience working collaboratively with cross-functional teams.

Qualifications:

  • Bachelor degree in Computer Science, Information Technology, or related field.
  • 3+ years of hands-on experience with WordPress development and support.

How to Apply:

If you are enthusiastic about shaping exceptional user experiences and possess the required skills and qualifications, we invite you to join The Elite Job family. Submit your resume and a cover letter detailing your relevant experience to us.

The Elite Job is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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