Industry : Private
Job Type : Full Time
Working Hours : 8 hour
Job Location : India
Full Job Description :
Job Description
Zoho Corporation is currently seeking dynamic individuals to join our team as Technical Support Engineers. As part of our off-campus hiring initiative, we are actively looking for fresh talent to contribute to our commitment to customer satisfaction and technical excellence.
Responsibilities:
- Provide exceptional technical support to Zoho customers, addressing inquiries and resolving issues efficiently.
- Collaborate with cross-functional teams to escalate and resolve complex technical challenges.
- Assist in the implementation and configuration of Zoho products for clients.
- Maintain up-to-date knowledge of Zoho product offerings and industry trends.
- Contribute to the continuous improvement of support processes and documentation.
Required Skills:
- Strong technical aptitude and a passion for problem-solving.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a fast-paced and dynamic environment.
- Basic understanding of cloud computing and SaaS concepts.
- Customer-focused mindset with a dedication to delivering exceptional service.
Qualifications:
- Bachelor degree in Computer Science, Information Technology, or related field.
- Fresh graduates are encouraged to apply.
- Prior internship or relevant experience is a plus.
How to Apply:
If you are a tech enthusiast with a desire to kickstart your career in a dynamic and innovative environment, we invite you to apply for the Technical Support Engineer position at Zoho Corporation. Visit our official website for more information about the company and to submit your application.
Join Zoho Corporation and embark on a journey where your skills will be nurtured, and your contributions will play a vital role in shaping the future of technology.