Telecalling (Tamil, Telugu, English & Hindi) Intern (Remote)

Job Overview
Location: New Delhi, NCT, India
Job Type: Full Time
Company: Disney
Salary: ₹65,000 per month
Job ID: 129

Job Summary
Disney is seeking a dynamic and enthusiastic Telecalling Intern with proficiency in Tamil, Telugu, English, and Hindi to join our remote team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in telecalling, customer interaction, and communication skills. As a Telecalling Intern, you will play a crucial role in reaching out to customers, ensuring effective communication, and contributing to the overall success of our customer service team.

Key Responsibilities

• Conduct outbound calls to potential customers and clients to inform them about services or promotions.
• Handle inbound calls, address customer queries, and provide support in a professional and friendly manner.
• Maintain accurate records of all interactions, ensuring proper documentation for follow-up and analysis.
• Collaborate with team members to meet performance goals and achieve departmental objectives.
• Provide feedback on customer interactions to help improve services and communication strategies.
• Assist in data entry and administrative tasks related to telecalling activities.
• Work with a diverse team to enhance customer engagement and satisfaction.

Required Skills and Qualifications

• Proficiency in Tamil, Telugu, English, and Hindi is essential.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to engage with people across various demographics.
• Basic computer skills, including familiarity with MS Office or similar tools.
• Ability to work independently with minimal supervision.
• Strong organizational skills with attention to detail.
• A proactive attitude and willingness to learn.

Experience

• No prior experience required, but previous experience in customer service or telecalling is a plus.
• Freshers and students looking for part-time opportunities are encouraged to apply.

Working Hours

• Flexible working hours depending on availability and scheduling needs.
• Interns are expected to commit a certain number of hours per week, with the option to work remotely.

Knowledge, Skills, and Abilities

• Ability to multitask effectively and manage time efficiently.
• Excellent problem-solving skills and the ability to think on your feet.
• Ability to handle challenging conversations and de-escalate situations.
• Positive attitude and enthusiasm for working in a fast-paced environment.
• Strong ability to follow scripts and processes to ensure consistency in messaging.

Benefits

• Opportunity to work remotely from the comfort of your own home.
• Gain valuable experience in telecalling, customer service, and communication skills.
• Flexible work schedule that allows you to balance other commitments.
• Mentorship and guidance from experienced professionals in the field.
• Certificate of completion upon successful internship.

Why Join Disney?

• Disney offers a unique opportunity to gain professional experience while working remotely. This internship is designed to build essential communication and customer service skills, preparing you for future career opportunities.
• Join a supportive and collaborative team that fosters learning and personal growth.
• As part of a growing company, you will have the chance to make a significant impact and develop a wide range of transferable skills.

How to Apply
Interested candidates should submit their resume along with a brief cover letter detailing their language proficiency and motivation for applying. Please ensure that the cover letter is tailored to the role of Telecalling Intern, highlighting relevant skills and experiences.

Telecalling (Tamil, Telugu, English & Hindi) Intern (Remote) ID-129

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